NetXFilms Privacy Statement

Last Updated: March 2026

This Privacy Statement explains how NetXFilms (“NetXFilms”, “we”, “us”, or “our”) collects, uses, stores, and discloses personal information when you use the NetXFilms streaming platform, including our websites, mobile applications, streaming applications, and any other services where this Privacy Statement is displayed or referenced (collectively referred to as the “NetXFilms Service”). This Privacy Statement also describes the privacy rights you may have and how you can exercise those rights. Certain features of the NetXFilms Service may provide additional privacy notices or choices when you interact with them. By using the NetXFilms Service, you acknowledge and agree to the practices described in this Privacy Statement. Contacting Us If you have questions about this Privacy Statement or how we handle personal information, you may contact us at:

NetXFilms Privacy Office Email: privacy@netxfilms.com

For general support regarding your account, subscriptions, or technical issues, please visit our help or support pages on the NetXFilms platform. Section A: Collection, Use, and Disclosure of Personal Information Categories of Personal Information We Collect When you use the NetXFilms Service, we may collect several categories of personal information.

1. Personal Details

When you create a NetXFilms account, we may collect: Email address Password and authentication credentials Full name Phone number (optional) Country or region Profile information Depending on the services you use, we may also collect additional information such as date of birth or profile preferences.

2. Payment Information

If you subscribe to paid services on NetXFilms, we may collect: Billing address Payment method information Subscription plan information Payment transaction history Promotional codes or gift credits used Payment transactions are typically processed by third-party payment providers, and NetXFilms does not store full credit card numbers on its servers.

3. Account and Profile Information

We collect information associated with your NetXFilms account or profile, including: Profile name and avatar Watch history Content ratings or feedback Watchlists or saved content Continue watching activity Profile preferences and settings This information allows us to personalize your experience on the platform.

4. Usage Information

We collect information about how you interact with the NetXFilms Service, including: Videos or programs viewed Playback actions such as play, pause, rewind, or stop Search queries within the platform Content browsing activity Time spent viewing content Interactions with platform features Usage data helps us improve recommendations and optimize the service.

5. Device and Network Information

We may collect technical information about the devices you use to access NetXFilms. This may include: Device identifiers IP address Device type (mobile, tablet, smart TV, etc.) Operating system and software version Browser type Internet service provider Network connection information This data helps us maintain platform performance, detect unusual activity, and improve compatibility.

6. Communications

If you communicate with NetXFilms, we may collect: Messages sent to customer support Feedback responses or surveys Communication records Email or notification interactions Sources of Personal Information We collect personal information from several sources. Directly From You You may provide information when you: Register for an account Update your profile Subscribe to services Contact support Participate in surveys or feedback programs Automatically When You Use the Service When you interact with NetXFilms, we automatically collect technical and usage data through platform systems and analytics tools. From Partners and Service Providers We may receive information from trusted partners, including: Payment providers Hosting providers streaming infrastructure services analytics providers marketing partners These partners assist in operating and improving the NetXFilms platform. How We Use Personal Information We use personal information for several operational purposes. Providing the NetXFilms Service Personal information allows us to: Deliver streaming content Manage accounts and subscriptions Provide personalized recommendations Maintain user profiles Business Operations Information may be used to: Process payments Send service notifications Provide customer support Maintain platform functionality Improving the Platform We analyze usage patterns to: Improve recommendation systems Optimize platform performance Develop new features Marketing and Communication We may send communications regarding: Platform updates New content releases promotional offers announcements related to the NetXFilms service Users may opt out of certain promotional messages. Security and Fraud Prevention Personal information may also be used to: Detect unauthorized access Prevent fraud Protect users and the platform Disclosure of Personal Information NetXFilms may share personal information with certain entities when necessary. Service Providers We may work with service providers that help operate our platform, including companies providing: Cloud hosting Payment processing analytics services communication infrastructure customer support These providers are required to protect personal information. Business Transfers In the event of a merger, acquisition, or sale of assets involving NetXFilms, personal information may be transferred as part of the transaction. Legal Requirements We may disclose personal information when required to: comply with applicable laws respond to legal requests protect the rights and safety of users or the platform

Section B: Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information. These rights may include: Accessing personal information we hold about you Correcting inaccurate information Requesting deletion of personal data Requesting a copy of your personal data Withdrawing consent where applicable Requests can be made by contacting the NetXFilms Privacy Office.

Section C: Account and Profile Access

If you share your NetXFilms account with others in your household, they may be able to view certain information associated with the account. This may include: viewing history recommendations profile information Users are responsible for maintaining the security of their login credentials.

Section D: Cookies and Tracking Technologies

NetXFilms uses cookies and similar technologies to improve the functionality of our service. Cookies may be used to: maintain login sessions remember user preferences analyze traffic patterns improve performance You may control cookie settings through your browser preferences. Disabling cookies may affect certain features of the platform.

Section E: Security

NetXFilms implements administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, or misuse. However, no online system can guarantee complete security. Users are responsible for protecting their account credentials.

Section F: Data Retention

NetXFilms retains personal information only for as long as necessary to: provide services maintain accounts comply with legal obligations resolve disputes and enforce agreements When personal information is no longer required, we take reasonable steps to securely delete or anonymize it.

Section G: Third-Party Platforms

The NetXFilms Service may be accessed through devices or platforms operated by third parties such as smart TVs, mobile devices, or other connected systems. These platforms may have their own privacy policies and terms of use. We encourage users to review those policies when using third-party services.

NetXFilms is a creator-first streaming platform and creative ecosystem built to restore fairness, dignity, and opportunity to filmmaking, starting from Africa and reaching the world.

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